Managed Services for Microsoft Migration Aftercare
A predictable way to stabilize and improve your Microsoft 365, SharePoint, Power Platform, and Azure environment after migration — backed by senior specialists, clear SLAs, and measurable outcomes.
20+ yrs
Microsoft focus
100% US
Based team
T2T
Tenant migration support
SPO
SharePoint Online focus
Focused support for migration planning, execution, governance, and post-cutover operations.
What is Horton Scientific Managed Services?
It’s our ongoing support and consulting program for teams that need migration aftercare, Microsoft platform expertise, and a steady improvement rhythm. We combine proactive and reactive work so your team can resolve issues faster, reduce risk, and keep the Microsoft environment moving forward.
- ✓ Dedicated technical point-of-contact
- ✓ Access to Microsoft 365, SharePoint, Power Platform & Azure migration specialists
- ✓ Short response targets with clear SLAs
- ✓ Tailored process: ticketing, change control, cadence
- ✓ Flexible contracts: Annual or Month-to-Month
All the benefits you’ve been looking for
Dedicated Point of Contact
A senior consultant who knows your migration history, Microsoft environment, priorities, and stakeholders coordinates all work and communication.
Our Team Is Your Team
Instant access to Microsoft 365, SharePoint, Power Platform, Azure, automation, and governance specialists — without hiring.
Post-Migration Stabilization
Resolve access issues, workflow failures, owner confusion, governance gaps, and operational friction after go-live.
Custom-Tailored Engagement
Ticketing, change control, and cadence built around your process. We adapt to the tools you already use.
Flexible Contracts
Annual or Month-to-Month plans sized to your needs. Shift hours up or down as your priorities evolve.
Plan Options
Annual Plan
- ✓ Predictable monthly installments
- ✓ Discounted effective hourly rate
- ✓ Borrow hours forward when needed
- ✓ Quarterly roadmap reviews (optional)
Month-to-Month Plan
- ✓ No long-term commitment
- ✓ Easily increase/decrease hours
- ✓ Unused hours roll over while enrolled
- ✓ Great for evolving teams
We’ll recommend a plan size after a short discovery call.
What’s Covered
Migration Aftercare
Hypercare, user issue triage, validation follow-up, cutover cleanup, backlog burn-down, and owner support.
Microsoft 365 Admin & Governance
Tenant hardening, Conditional Access, compliance, labels & retention, sharing controls, and Copilot readiness.
SharePoint Online & On-Prem
Architecture, migrations, permissions repair, performance & search hygiene, site owner guidance.
Power Platform
Power Automate & Apps stabilization, environments & DLP, ALM, monitoring & alerting, maker enablement.
Azure
Identity & access, Automation/Functions, storage & cost controls, networking patterns, observability.
End-User Enablement
How-to coaching, adoption support, and light training assets where it helps the business.
Planning a move into Microsoft?
Start with a readiness assessment, book a migration strategy call, or buy Pay-As-You-Go hours for urgent help.
FAQ
How fast do you respond?
We target 0–4 business hours for critical requests and same-business-day for most others. SLAs are defined in your plan.
Will we work with the same people?
Yes — every account has a primary technical point-of-contact who stays engaged and brings in the right specialists as needed.
Do unused hours roll over?
Month-to-Month: hours roll forward while enrolled. Annual: monthly budget with the option to borrow forward by agreement.
What technologies are included?
Most Microsoft cloud workloads: Microsoft 365, SharePoint, Teams, OneDrive, Exchange Online, Power Platform, Azure, and PowerShell automation. We also work alongside tools like ShareGate and AvePoint.
Can you work in our ticketing system?
Yes — Jira, ServiceNow, Zendesk, or your internal process. We can also provide a lightweight queue if needed.
Do you offer after-hours support?
Yes, by arrangement. We’ll define windows and escalation ahead of planned cutovers or maintenance.