Terms of Service

By using our services, you agree to the following terms.

  • Consulting time is delivered remotely. Minimum 1 hour per session; billed in 30-minute increments thereafter.
  • Unused time rolls forward and does not expire. Time is non-refundable after work begins.
  • Scheduling and response windows are typically within 1–5 business days unless otherwise arranged.
  • You are responsible for granting necessary access and managing data classification.
  • Our total cumulative liability is limited to the amount paid for the applicable block of hours.

For a formal MSA or SOW, contact support@hortonscientific.com.